Service Agreement (Public Offer)

This Agreement is a public offer and does not require signing (in accordance with Articles 633, 641 and Chapter 63 of the Civil Code of Ukraine). The public offer agreement has the same legal force as a contract signed in writing.

1. GENERAL PROVISIONS
1.1. This offer is an official proposal of the online store “HIGAK” (Sole Proprietor Verkhovod Ivan Oleksandrovych, JSC CB "PrivatBank", UA173052990000026005025919389) (hereinafter referred to as the “Seller”) to conclude a distance sales contract, i.e., via the online store (hereinafter referred to as the “Agreement”), and publishes this Public Offer on the official website: https://higak.com.ua/ (hereinafter referred to as the “Website”).
1.2. This Agreement defines the terms for purchasing any products (hereinafter referred to as the “Goods”) presented in the Seller’s online store.
1.3. This Agreement is public under Articles 633 and 641 of the Civil Code of Ukraine and is equivalent to an oral agreement with full legal force.

2. TERMS AND DEFINITIONS
2.1. In this Offer, unless otherwise required by the context, the following terms shall have the meanings below:
“Goods” – models, accessories, components, and related items;
“Online Store” – in accordance with the Law of Ukraine “On E-Commerce,” a means for presenting or selling goods, works, or services via electronic transactions;
“Seller” – the company that sells goods presented on the Website;
“Buyer” – an individual who has entered into this Agreement with the Seller under the terms set forth below;
“Order” – the selection of specific items from the list of goods made by the Buyer when placing an order and making payment.

3. SUBJECT OF THE AGREEMENT
3.1. The Seller undertakes to transfer ownership of the Goods to the Buyer, and the Buyer undertakes to pay for and accept the Goods under the terms of this Agreement.
This Agreement governs the online sale of Goods, including:
- voluntary selection of Goods by the Buyer;
- independent placement of an Order by the Buyer;
- payment for the Order;
- processing and delivery of the Order to the Buyer.

4. ORDER PLACEMENT PROCEDURE
4.1. The Buyer may browse the Website, place Orders, and use other services.
4.2. The Buyer has the right to order any Goods available on the Website.
4.3. If Goods are out of stock, the Seller must notify the Buyer (by phone or email).
4.4. In case of unavailability, the Buyer may:
* replace the Goods with similar items;
* refuse the Goods;
* cancel the Order.
4.5. Orders may be placed by both registered and unregistered users, including by phone.
4.6. The Buyer must provide accurate, complete, and truthful information. The Seller is not responsible for incorrect information provided by the Buyer.

5. PAYMENT TERMS
5.1. Payment methods are specified in the “Payment / Delivery” section of the Website.
5.2. Orders are processed only after full payment, except for “Cash on Delivery.”
5.3. The Buyer receives a payment confirmation via email or phone.
5.4. If payment is not received, the Seller reserves the right to cancel the Order.

6. DELIVERY TERMS
6.1. The Buyer must clearly specify delivery requirements. One order corresponds to one delivery date, time, and address.
6.2. Delivery is carried out upon prior agreement with the Buyer.
6.3. The Buyer receives documents confirming the purchase in accordance with Ukrainian law.
6.4. Delivery cost is specified on the Website.
6.5. The Order is considered fulfilled upon receipt by the Buyer or their authorized representative.

7. RETURN POLICY
7.1. Returns are carried out in accordance with Ukrainian law.
7.2. Return shipping costs are borne by the Buyer.
7.3. If Goods of proper quality are returned, the Seller refunds the paid amount after receiving the Goods, provided they are in original condition with all labels and seals intact.
7.4. The Buyer may submit a claim via the feedback form or email (higak.sales@gmail.com), including description and supporting photos.

8. TERM OF THE AGREEMENT
8.1. The electronic agreement is considered concluded upon acceptance in accordance with Ukrainian law and remains valid until obligations are fulfilled.
8.2. The Agreement may be terminated by mutual consent before delivery with a refund.
8.3. Either party may terminate the Agreement in case of breach or as provided by law.

9. SELLER’S OBLIGATIONS
* provide accurate information about Goods and prices;
* deliver Goods according to the Order;
* ensure product quality and warranty compliance;
* inform the Buyer of delivery changes.

10. BUYER’S OBLIGATIONS
* provide accurate personal data;
* pay for Goods;
* inspect Goods upon receipt;
* document damages if any;
* report discrepancies within 5 days.

11. LIABILITY OF THE PARTIES
* Parties are liable under Ukrainian law;
* Seller bears risk until delivery;
* Buyer bears risk after acceptance;
* Seller may delegate obligations to third parties;
* disputes are resolved under Ukrainian law.

12. PRIVACY AND DATA PROTECTION
12.1. By providing personal data, the Buyer consents to its processing under Ukrainian law.
12.2. Information is confidential and used only for order processing, delivery, communication, and settlements, including transfer to third parties involved in fulfilling the Order.

13. OTHER TERMS
* Agreement governed by Ukrainian law;
* invalid clauses do not affect the entire Agreement;
* disputes resolved through negotiation or court;
* Seller may amend the Agreement at any time;
* lack of written signature does not invalidate the Agreement;
* support contact: +38 066 360 44 55 or via website.